Frequently Asked Questions

Residents can pick up empty sandbags at the City’s Corporate Yard located at 25180 Santiago Dr, Moreno Valley CA 92551. Please call the Public Works Maintenance and Operations Division during normal business hours at 951.413.3160 for more information.

Yes!

The city offers residents self-serve access to free mulch, Monday – Saturday, from 7 am to 4 pm. The mulch is in the visitor’s parking lot at the City Corporate Yard at 15670 Perris Blvd, Moreno Valley. Map link.

If you have any questions, please call 951.413.3109 during normal business hours.

To apply for an Oversize Load Permit, go to SimpliCity or visit the Public Works Transportation Engineering Division page for more information.

For all other permits, please visit City Forms to access a variety of forms and permit applications.

Please contact the Public Works Transportation Engineering Division during normal business hours at 951.413-3140 for more information.

A Research Request Form will need to be submitted to the Public Works Land Development Division at LandDevelopment@moval.org.

The form is located at the City’s Developer Help Desk page under the Online Forms section.

 

Street Sweeping Services are provided twice monthly excluding holidays and equipment maintenance days. Please see the Street Sweeping page for more information, or to print a copy of the street sweeping calendar for your community.

You may also call the Public Works Maintenance and Operations Division during normal business hours at 951.413.3160 for more information

The parking program is managed by the Community Development Department’s Community Enhancement & Neighborhood Services Division. Please call 951.413.3340 or visit the Code page for more information.

There are many convenient ways to request Public Works services. Please visit the Public Works Services and Programs page.

Smartphone users can also submit requests for services via the My Civic Mobile App. A link to download the app is located on the Public Works page.

Please visit the Transportation Engineering page for more information.

Please visit the Public Works Capital Project Division’s page or call Capital Projects during normal business hours at 951.413.3130 for more information about the City’s Pavement Rehabilitation and Preservation Programs.

 

To report a broken sprinkler you can submit a Landscape Service request to the Parks and Community Services Department by using the Landscape form or by calling 951.413.3480.

You can also visit the Parks, Trails & Community Services Landscape Services page.

Please visit the Resource section on the Public Works webpage to access a quick link to SimpliCity instructions. You can also check our SimpliCity FAQ.

The Eastern Municipal Water District provides sewer and water service for most of the City.  Please see the City Directory for contact information

Trash service is provided by Waste Management of the Inland Empire. Please see the City Directory for contact information.

Please contact the City Clerk’s Office at 951.413-3001 for more information.